Zena

Ships from Turkiye.

We offer fast and reliable shipping to over 200 countries worldwide.

Your custom-made product will be dispatched within 3-5 business days. We partner with FedEx and UPS to ensure reliable delivery. Orders to the US and Europe typically arrive within 3-5 business days after shipment.

Please note that prices do not include VAT or customs duties. Customs duties may apply based on your country's regulations, and VAT may be collected during delivery. These charges are the responsibility of the buyer.

For US customers: Starting August 29, 2025, the $800 duty-free threshold has been removed by the US government. This means that customs duties and taxes may apply to all orders, regardless of value.

EU customs duty exemption limit is €150. However, VAT and other charges may still apply.

We offer a 30-day return period from the date you receive your product. For international orders, please note that the return shipping cost is the responsibility of the buyer. If you encounter any issues with your order, please feel free to contact us.

Your product has a warranty that protects against defects in the material and the finishing of the product in accordance with it's maintenance and usage instructions.

Our customer service team is here to assist you every step of the way. You can reach us via our WhatsApp contact line or by email.

WhatsApp: wa.me/+908508401568

E-mail: info@soliworkshop.com